Frequently Asked Questions

Everything you need to know about the Fire & Building Compliance Suite. Can’t find an answer? Email support@bizzigrp.com.

What’s included in the subscription?

Full access to all 9 tools: Fire System Requirements + AI, Fire Safety Schedule, ESM Manager, BAL Calculator, Exit & Egress Design, Passive Fire Tracker, FRL Detailing, Evacuation Plan Generator, and the NCC 2025 Section J Energy tool. Plus unlimited assessments, PDF exports, and priority support.

Is it compliant with Australian standards?

Yes. All tools are designed for NCC 2022/2025 compliance and reference relevant Australian Standards including AS 1670, AS 2118, AS 2419, AS 1851, AS 3745, AS 3959, AS 1530.4, AS 4072.1, and NCC 2025 Section J. We update the software when standards change.

Which states and territories are supported?

All eight. The Fire Safety Schedule and ESM Manager produce the correct statutory document for each jurisdiction - from the NSW Annual Fire Safety Statement to Victoria’s Essential Safety Measures Report - and the BAL Calculator uses each state’s Fire Danger Index. See the by-state pages for detail.

Does it work offline?

Yes. The suite is an installable Progressive Web App. After your first visit it runs offline, computing results on your device; the PDF library and cloud sync reconnect when you’re back online.

How does the free trial work?

Start with 14 days of free access to everything. No credit card required. If you love it, subscribe. If not, no charge - your trial simply ends.

Can I cancel anytime?

Absolutely. No lock-in contracts, no cancellation fees. Cancel from your dashboard with one click. Your data remains accessible for 30 days after cancellation.

Is my data secure?

Your projects are stored on your device and, when you sign in, synced to our cloud database over an encrypted connection. The application itself does not run third-party analytics. See our Privacy Policy for detail.

Do you offer team accounts?

Yes. The Small Business plan covers up to 5 users and the Large Company plan up to 20, with shared projects across your team. Need more seats? Contact us about enterprise pricing.

Still have questions?

Start a free trial and see for yourself, or contact our Sydney team.

Start Your 14-Day Free Trial