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Website Maintenance & Support

Websites are not finished objects. Platforms release security updates, plugins break each other, certificates expire, and the small copy change somebody asked for six months ago is still not live.

Maintenance is the least interesting thing we do and the one most likely to prevent an expensive weekend.

What a retainer covers

What it costs

Ongoing support is A$250 a month. Larger changes are quoted separately rather than absorbed silently, so the retainer stays predictable.

If we built it, or if somebody else did

We maintain sites we did not build. The first month usually includes an audit, because taking over an unknown site without one is guesswork.

Common questions

What if we barely change anything?

The updates and backups still matter - most sites that get compromised are running a known vulnerability in an unpatched plugin.

Do you maintain sites you did not build?

Yes, starting with an audit so we know what we are looking after.

Is there a minimum term?

No. It is monthly.

Talk it through first

Tell us what you are trying to do. If something off the shelf already does it, or the job is smaller than you think, we will say so.

Get in touch

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