Terms of Service

Last updated: 28 June 2026

These terms govern your use of PAT Compliance, a product of BizziGroup ("we", "us"). By creating an account or using the app you agree to them. If you don't agree, please don't use the service.

1. Acceptance

By accessing or using PAT Compliance you confirm you can form a binding contract and agree to these terms and our Privacy Policy.

2. The Service

PAT Compliance is a browser-based clinical governance and compliance tool for psychiatrists delivering psychedelic-assisted therapy under the TGA Authorised Prescriber scheme in Australia. It supports governance assessments, patient pipeline tracking, a Schedule 8 drug register, adverse-event reporting, outcome measures and report export across all Australian states and territories. It is a clinical governance and self-assessment aid - not medical, legal or regulatory advice, not a certified audit, and not a guarantee of compliance. The service is provided on an ongoing, evolving basis - features may be added, changed or removed.

3. Your Account & Eligibility

PAT Compliance is intended for appropriately qualified and authorised health practitioners and their staff. You're responsible for the activity under your account and for keeping your login secure. Provide accurate information and let us know promptly of any unauthorised use.

4. Free Trial

Every plan starts with a 14-day free trial that lets you explore the full app. At the end of the trial your selected plan begins billing automatically unless you cancel beforehand. There is no free tier - continued use after the trial requires a paid subscription.

5. Subscriptions & Billing

• Paid plans are billed monthly in advance in Australian dollars (AUD) through Stripe, keyed to your account email.
• Plans and prices: Single A$250/month, Clinic A$1,000/month, and Enterprise A$2,000/month.
• Subscriptions renew automatically each month unless cancelled beforehand. Prices are those shown at the time of purchase; we'll give notice of any change before it affects you. Applicable taxes may be added at checkout.

6. Cancellation & Refunds

You can cancel anytime from the in-app billing portal; your plan stays active until the end of the current paid month and does not renew. Cancelling during the free trial means you won't be charged. There are no lock-in contracts or cancellation fees. Some refund rights under the Australian Consumer Law cannot be excluded.

7. Acceptable Use

Don't misuse the service: no unlawful, infringing or harmful content; no attempts to break, overload, reverse-engineer or gain unauthorised access to the service; and no reselling or sharing your account beyond your plan's seat allowance.

8. Your Content & Intellectual Property

You own the clinic records, patient information, governance assessments, drug-register entries, adverse-event reports and exports you create. We claim no ownership of them. Because your work is stored locally in your browser and is not uploaded to us, you are responsible for keeping your own backups via export and for handling patient information in line with your professional, privacy and regulatory obligations. PAT Compliance, its software, regulatory mappings, branding and design remain our intellectual property. Legislation names, framework names and trademarks belong to their respective owners and are referenced for identification only.

9. No Guarantee of Compliance; Clinical Responsibility

PAT Compliance helps you organise and document your clinical governance, but using it does not by itself make you compliant with any law, standard or regulatory scheme, and does not constitute certification, medical, legal or regulatory advice. All clinical and prescribing decisions must be made by appropriately qualified and authorised practitioners. You remain responsible for your own compliance obligations and should verify requirements against current legislation and consult the TGA, your state health authority and your HREC as appropriate.

10. Availability

We aim for reliable, uninterrupted access but don't guarantee it. The service is provided "as is" and "as available", without warranties of any kind to the fullest extent permitted by law. Some rights under the Australian Consumer Law cannot be excluded - nothing here limits those.

11. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of data or work that you did not export and back up. Where liability cannot be excluded, it is limited to the amount you paid us in the 12 months before the claim.

12. Changes to the Service or Terms

We may update these terms or the service. Material changes will be reflected by the "Last updated" date; continued use after a change means you accept the updated terms.

13. Governing Law

These terms are governed by the laws of Australia, and you agree to the non-exclusive jurisdiction of its courts.

14. Contact

Questions about these terms? Email support@bizzigrp.com.