Most businesses run on a small number of processes that no off-the-shelf product quite fits, so they end up in spreadsheets, shared inboxes and somebody's head. That works until the business grows, the person leaves, or two people edit the same file.
An internal tool is not a big system. It is usually one screen that everybody agrees is the source of truth, with permissions so the right people can change the right things, and a history so you can see who changed what.
A single tool starts at A$1,500 and takes four to twelve weeks. A multi-module suite starts at A$15,000. Ongoing support is A$250 a month and is optional.
The goal is rarely to replace your accounting package or CRM. It is to build the bit they do not do and connect it, so nobody is retyping data between systems.
Almost never, and we would not recommend it. The usual shape is a tool that handles your specific process and integrates with the accounting package you already use.
It is less about headcount than about repetition. If someone spends a day a week moving information between systems, that is the number to weigh against the build.
Yes. Anything we build works on a phone browser, and field tools can be built to keep working without signal if that is needed.
Tell us what you are trying to do. If something off the shelf already does it, or the job is smaller than you think, we will say so.
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